At Mary Adventure, we are committed to delivering your travel essentials safely and on time. Please read our shipping policy for complete details on how we process and deliver orders.
- Delivery Areas
Please ensure that your shipping address is within our serviceable area before placing an order. - Delivery Method
All orders are delivered via local courier services.
We offer Cash on Delivery (COD) as our only payment method. Please have the exact payment amount ready at the time of delivery. - Processing Time
- Orders are typically processed within 1–2 business days after order confirmation.
- You will receive an order confirmation via email or SMS once your order is received.
- Estimated Delivery Time
- Standard delivery: 3–7 business days after processing, depending on your location.
- Remote areas may require additional delivery time (up to 10 business days).
- Delivery delays may occur due to weather, holidays, or courier service issues.
- Delivery Confirmation
You will be notified via email or SMS once your order has been dispatched.
The delivery personnel will contact you on the provided phone number to arrange delivery. - Failed Delivery Attempts
If no one is available to receive the package, the courier may attempt redelivery once.
If delivery fails repeatedly, the order will be canceled, and you may not be eligible to reorder without pre-approval. - Delivery Charges
Shipping fees (if any) will be displayed at checkout.
In most cases, we offer FREE standard shipping within serviceable zones. - Order Tracking
Currently, we do not offer live tracking. For order updates, please contact our customer support team at:
Email: [email protected]
- Damaged or Missing Items
If your package arrives damaged or items are missing, please report it to us within 2 days of delivery.
Include photos and your order number when contacting us. - Contact Us
For any questions about shipping or order delivery, please reach out to us at: Email: [email protected]